Request to enable live streaming was rejected
Dear user, because you do not currently meet the requirements for live streaming, the live feature cannot be enabled. Thank you for your understanding. You can still go live in our...
Live Streaming & Features
Live permissions, black-screen streaming, inviting friends, crashes, and other feature issues.
Rules for enabling black-screen live streaming
Dear user, welcome. If you enable the black-screen live feature, all of your income for the current month will be calculated under the voice-host policy rather than the video-host ...
Wants to change the admin without providing any evidence
Dear user, please provide evidence showing the administrator's negligence or misconduct so that we can verify the situation. If no relevant proof is provided, we cannot easily repl...
Friend invitation page is not displayed
Dear user, you need to meet the following conditions: stay active (online) for 5 days, and either spend more than 30 minutes on the microphone or accumulate 60 minutes of live-room...
How can I enter the invitation code after registration?
Dear user, you can find the invitation code on the 'Invite Friends' list under the 'Me' page.
The app crashes or closes unexpectedly
Dear user, you can try the following steps: check whether your network connection is stable, reopen the app, and make sure you are using the latest version of the app.
Can I create multiple accounts?
Dear user, we would like to inform you that the same account cannot be logged in on multiple devices at the same time. However, you may create a separate account on each device.
What can coins be used for?
Dear user, you can use coins on the Discover page to send gifts to others or to play games such as Omo and Domino.